Fulfilment FAQ

We give Bandcamp a 4 week lead time in line with the default pre-order date.

These are our recommended postage settings:

Region	Format	1st Item	Additional Items
UK	12″	£3.50	£0.50
	CD / 7″	£1.75	£0.25
Europe	12″	£4.50	£1.90
	CD / 7″	£2.75	£0.75
Rest of World	12″	£5.50	£3.25
	CD / 7″	£3.50	£1.50

We also pitch to Bandcamp for inclusion as part of their Bandcamp Weekly podcast where new and old releases are featured. Please note, if your release is in pre-order status – you will need to add a track as instant grat with streaming available in order to be included for consideration. This is only available for labels on the distribution option as we would have delivered your digital release.

You don’t. As long as the SKUs match, stock levels are synced with the amount available in the warehouse. If you want to enable preorders for an item before the stock has arrived at the warehouse, please contact your label manager to commence a pending goods in transaction.

If you are on the distribution option – please forward any queries or issues you receive to bandcamp@support.kudosdistribution.co.uk.

If you are on the fulfilment only option – you will be responsible for any customer queries and collecting payment for reshipping. Carraige will be recharged to your label for reshipments at the suggested shipping cost listed above.

This is still a manual process for Bandcamp – however, we are notified of a release that we have delivered to Bandcamp digitally and to release the preorder as a reminder on the day of release. If you manage to get there before us, feel free to release it.